Interactor
    Install on Shopify
    Made for Shopify stores

    Shopify stores,
    meet your AI concierge.

    Interactor instantly becomes your store's product expert, giving shoppers quick answers, friendly advice, and the confidence to buy.

    Try it on your shop
    Available on Shopify App Store
    Ridge & Harbor Interactor chat answering product questions on mobile
    See Ridge & Harbor demo store
    Owner Mode

    See every chat.Step in when it counts.

    Owner Mode lets you see what customers are asking, train your Interactor with simple instructions, and jump into the chat when you're needed.

    Interactor Owner Mode live chat on mobile for Ridge and Harbor

    Turn shopper questions into confident purchases.

    Interactor answers details, recommends products, and brings your team in when a customer needs a person.

    Answer expert questions 24/7.

    Interactor uses your catalog, policies, and guidance to answer nuanced product questions any time, from care and compatibility to availability.

    How do I care for the Poolside Chaise Lounge?
    Clean the teak frame with mild soap and water, then let it dry fully. Avoid harsh chemicals or pressure washing.
    If you use cushions, spot-clean them and store them indoors during extended wet weather.

    Recommend the right product while shoppers are deciding.

    It compares options, explains tradeoffs, and helps customers choose with confidence before momentum fades.

    Which set works best for a small patio that gets full sun?
    I’d start with the Harbor Bistro Set. It has a smaller footprint, holds up well outdoors, and still gives you a proper place to eat or work.
    If you want lounge seating instead, the Mesa Chair pair is the more comfortable choice.

    Let your team step in with context.

    When a person should help, Interactor collects the right details first so your team can pick up the conversation easily.

    I’d like design help for my outdoor space.
    Of course. I’ll collect a few details so the Ridge & Harbor team can recommend the right layout and pieces.
    Tell us about your space
    Space type
    Approximate dimensions
    How you want to use it
    Style notes or photos
    Continue

    Set up in minutes.
    Helpful from the first hello.

    Install on Shopify
    01

    Connect Shopify

    Interactor learns your catalog, product details, and store policies so it can answer shoppers like a product expert.

    02

    Keep improving it

    Review what shoppers ask, add guidance in plain language, and keep recommendations aligned with how you sell.

    Built for stores where advice matters.

    If customers ask questions before they buy, Interactor gives them a better path to yes.

    Beauty and wellness
    Home goods and furniture
    Specialty food and beverage
    Outdoor and sporting goods
    Electronics and equipment
    Pet supplies and home care

    Give every customer a concierge experience.

    Add Interactor to Shopify and make expert service feel instant, personal, and always on.

    Try it on your shop